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Tuesday, 23 May 2017

Payment Options

Payment Options...

St. Lucie West Services District accepts payments:

In the office: check, money order, credit cards; Visa, MasterCard and Discover (No cash accepted)

Online payments: E-Checks (checking accounts, US currency) and Credit Cards; Visa, MasterCard and Discover

Bank Drafts: Automated Bank Drafts “ABD”. (Customer must submit the completed form (see ABD form below) to authorize drafts. The funds will be submitted directly bank to bank to process on the due date)

There is no additional charge for customers who select the online payment option.

Monthly bill information is available by signing on to the Online Payment link located on the home page. After you register you will need your email address and password to login and pay your bill. If you are a new user follow the instructions Register to Go Green and Pay Bills Online (See Online Payment Instructions.pdf document for more information)

Bills are generated on/or about the 15th of each month and payments are due 20 calendar days from the statement bill date.  Payments received after 3:30 p.m. will be processed the next business day except on the due date.  Payments received on the due date after 4:00 p.m. will be processed the next business day and will be considered late.  A late fee of 10% will be automatically added to those utility accounts.

Services may be interrupted if payment is not received by the “Past Due Date” (please reference the payment late notices if applicable)

Customer Service Contact Information

Tel: (772) 340-0220

450 SW Utility Drive

Port St. Lucie, FL 34986

Email: customerservice@slwsd.org

Monday – Friday 8:00 a.m. – 4:00 p.m.

Payment Drop Box Information

Payments are collected and processed Monday through Friday except for holidays and weekends.

  • Located on Utility Drive in front of gate/fence
  • Located by stairway/entrance of Administration building

Payments dropped off after 3:30 p.m. are processed the following business day except on the due date.  Payments received on the due date after 4:00 p.m. will be processed the next business day and willl be considered late.  A late fee of 10% will be automatically added to those utility accounts.

Email Notification (e-notification)

Go Green by signing up for email notifications (e-bills) instead of paper. After all utilities bills are generated the District staff will send emails with the e-bills to all customers that signed up for this service.  This will enable customers to receive and pay their bills on a timely manner.  After you sign up you will receive one (1) last paper bill along with the email and thereafter only e-bills will be sent in an email unless you terminate the account or select paper again.
Go to Register & Pay Bills Online

The attached Adobe PDF files will provide information on how to utilize the Automatic Bank Payment Option


  St. Lucie West Services District
Register to Go Green and Pay your Bills Online


  St. Lucie West Services District
Automatic Bank Payment Process Form


Cancelation form
  St. Lucie West Services District
Cancellation of Automatic Bank Payment Process Form

 

and payments are due 20 calendar days from the statement bill date.  Payments received after 3:30 p.m. will be processed the next business day except on the due date.  Payments received on the due date after 4:00 p.m. will be processed the next business day and will be considered late.  A late fee of 10% will be automatically added to those utility accounts.