Customer Service and Billing
Our Customer Service Staff will be able to answer your utilities account and billing questions, or re-direct you to our service departments.
(772) 340-0220
customerservice@slwsd.org
Normal business days/hours:
Monday - Friday | 7:30 am to 3:30 pm
Holiday Schedule
Below are additional contact information for our various service and support teams:
Public Information, Outreach, and Media
To schedule & coordinate Water/Wastewater Treatment Plant tours, request media access, request a SLWSD brief for an HOA event, or ask general SLWSD Questions:
Utilities Department
- Utilities Department: tbayer@slwsd.org | (772) 340-0220 ext. 127
- Underground Utilities Division: rgarren@slwsd.org | (772) 340-0220 ext. 117
- Water Treatment Plant Division: rriniolo@slwsd.org | (772) 340-0220 ext. 115
- Wastewater Treatment Plant Division: bportney@slwsd.org | (772) 340-0220 ext. 113
Public Works Department
- Public Works Department Director: grouse@slwsd.org | (772) 340-0220 ext. 131
- Assistant Public Works Director: sdavidian@slwsd.org | (772) 340-0220 ext. 124
- Stormwater Division: smilligan@slwsd.org | (772) 340-0220 ext. 126
- Aquatics Division: lbush@slwsd.org | (772) 340-0220 ext. 109
Office Administration
- Director of Office Administration: mmaldonado@slwsd.org | (772) 340-0220, ext. 101
- Customer Service: customerservice@slwsd.org | (772) 340-0220 ext 130
- Billing: mmatos@slwsd.org | (772) 340-0220 ext. 106