Employment Opportunities

• TITLE: Water Treatment Plant Operator I
• JOB CODE: 1007
• GRADE: 108
• DEPARTMENT: Utilities
• REPORTS: Water Treatment Plant Chief Operator or Designee
• FLSA STATUS: Non-Exempt
• CLASSIFICATION: Essential
• CREATION DATE: October 21, 2008
• REVISION DATE(S): June 1, 2010; July 12, 2022; January 9, 2024; April 29, 2026

Salary Range: Min. $24.69/hr Max. $39.50/hr

POSITION SUMMARY: Under regular supervision performs responsible skilled work in the operation and maintenance of a Water Treatment Plant and related equipment. Limited supervision may be exercised over Water Treatment Plant Operator Trainees.

DUTIES & RESPONSIBILITIES: The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions indicated with an *.

• Makes regular tours of the treatment plant and checks motors, generators, pumps, filters, R. O. treatment units, generators, pumps, filters, polymer equipment, chlorination, and other equipment for proper functioning.*
• Monitors chlorine residuals and sodium hypochlorite tank levels; makes chlorine feed rate adjustments.*
• Collects water samples and performs routine laboratory tests; makes necessary adjustments to meet changing conditions.*
• Cleans and regulates and adjusts motors, pumps, valves, and other apparatus to meet changing conditions.*
• Monitors gauges, meters, control panels, etc.; controls tank levels and flow rates.*
• Makes emergency repairs and performs preventive maintenance on plant equipment.*
• Adds chemicals and rotates equipment.*
• Operates computer SCADA system to control and monitor plant flow and machinery.*
• Records readings from meters and instruments and maintains records on plant operations.*
• Monitors telemetry system; calls out field crews for alarm situations.
• Investigates field calls from customers regarding water pressure issues, water quality issues, odors, etc. Dispatches response crews.
• Performs general maintenance and housekeeping duties at the treatment plant.
• Helps train new employees.
• Troubleshoots water process problems.
• Operates a forklift.

MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Some knowledge of the operating characteristics and maintenance requirements of the equipment in the Water Treatment Plant. Knowledge of hydraulic, chemical, and mechanical principles pertinent to Water Treatment Plant operations.
• Some experience with Water Treatment Plant operations and system pressures. Some experience with filtration systems and electric operating valves used for Water Treatment Plants.
• Must have graduated from an accredited High School or GED Equivalent.

Certifications, Licenses, Registrations:

• Must possess a Drinking Water Treatment Plant Operations Class “C” license from FDEP.
• Must possess a valid State of Florida driver’s license.

Knowledge, Skills & Abilities:

• Knowledge of the practices, methods, techniques, and equipment used in the operation and maintenance in treatment plants and systems.
• Knowledge of the hydraulic, chemical, and mechanical principles pertinent to plant operations.
• Knowledge or telemetry systems.
• Knowledge of the use and care of hand tools.
• Knowledge of how to use computers and SCADA systems associated with plant operations.
• Knowledge of health and safety factors in water treatment and operating plant equipment.
• Knowledge of the chemical and physical processes involved in the treatment of water.
• Ability to establish and maintain and effective working relationship with other City departments, public officials, employees, and the public in an effective, courteous, and cooperative manner.
• Ability to focus on the positive in every situation.
• Ability to stay centered when challenged.
• Ability to model respect for individuals, teams, and the organization.
• Ability to establish and maintain the trust and confidence of the department and public.
• Ability to understand and comply with oral and written instructions.
• Ability to read meters and charts accurately and ability to maintain records of operations.
• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to write clearly when filling out shift sheets and documenting data in logbooks.
• Ability to read and comprehend technical manuals.

PHYSICAL DEMANDS: Must be able to lift, carry and push articles weighing up to 50 lbs. Must wear personal protection equipment where required by the manufacturer of the equipment used such as hard hat/helmet, safety glasses, goggles, safety belt, safety shoes/boots, hearing protectors, safety harness, and gloves. Able to withstand and manage exposure to extreme temperatures, animals/insects, electrical hazards, confined spaces, heights, noise, vibration, dust, vapors, fumes, mist, smoke, toxic metals, sensitizers, poisons, gases, irritants, asphyxiates, moving mechanical parts, and pathogens.

DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice except when a policy revision is needed, in these cases the job description must go to the Board of Supervisors for approval.

• TITLE: Customer Service Representative I
• JOB CODE: 3001
• GRADE: 103
• DEPARTMENT: Utilities
• REPORTS: Director of Office Administration or Designee
• FLSA STATUS: Non-Exempt
• CLASSIFICATION: Essential
• CREATION DATE: October 21, 2008
• REVISION DATE(S): June 1, 2010; April 2, 2013; December 5, 2017; July 12, 2022; January 9, 2024; July 8, 2025; April 29, 2026

Salary Range: Min. $19.34/hr. Max $30.95/hr.

POSITION SUMMARY: Under general supervision performs customer service and clerical duties to assist in the operation of the District’s Utilities Departments. Work involves answering calls, processing mail, utility connection documents, customer payments, deposits, processing account information, refunds, service, and assisting with other administrative tasks.

DUTIES & RESPONSIBILITIES: The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential functions indicated with an *.

• Provides customer service by taking immediate action to incoming requests, maintaining high levels of quality and productivity and generating innovative solutions to work processes. *
• Provides information in person, by telephone and e-mail to customers and members of the public regarding services, rules & regulations, fees, policies, and procedures. *
• Ensure that appropriate actions are taken to answer customer questions, concerns or transfer calls to appropriate staff for resolution. *
• Accepts changes and makes necessary modifications to customer utility accounts in the billing software. *
• Assists customers with billing questions and researches the billing software to collaborate with billing staff to resolve any inconsistencies in customers’ accounts. *
• Receives and processes applications for new customers and completes the termination process according to the different types of accounts and services. *
• Assists utility customers with payment options online and on phone systems. *
• Create letters to customers for all processes related to customer service and utility billing. *
• Completes balance transfers within the billing software*
• Processes customer utility payments and issues receipts according to policies and procedures. *
• Receives daily mail and processes customer correspondence and distributes other mail accordingly. *
• Initiates, processes, and schedules service orders. *
• Assists with district and customer records according to the State of Florida General Records Schedule GS1-SL and GS-14.
• Assists the billing staff with clerical tasks.
• Serves as back up for administrative duties related to on-call and locates.
• Attend meetings as needed.

MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Requires a high school diploma or GED equivalent with two to three years of experience in customer service, billing software, and administrative work or any equivalent combination of education and experience that provides the required knowledge skills and abilities to perform this job.

Certifications, Licenses, Registrations:

• Possession of a valid State of Florida driver’s license.

Knowledge, Skills & Abilities:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication skills including active listening.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to understand and follow oral and written directions of office procedures.
• Ability to maintain calm in pressure situations and adapt quickly to change.
• Ability to communicate in a courteous and professional manner during challenging customer situations.
• Ability to create and edit documents in Microsoft Office Suite, Work, Excel, and other related software.
• Ability to access, input and retrieve information from a computer.
• Ability to make mathematical calculations with reasonable speed and accuracy.
• Ability to operate a variety of automated office machines including computers, copiers, scanners, calculators, postage machines, etc.
• Ability to establish and maintain effective working relationships with employees and the public.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel, reach with hands and arms. The employee is required to sit most of the time but occasionally is required to walk, stand, stoop, and crouch for brief periods of time. The employee may lift and/or move up to 10 lbs. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the environment is usually moderate.

DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice except when a policy revision is needed, in these cases the job description must go to the Board of Supervisors for approval.

• TITLE: Wastewater Treatment Plant Operator I
• JOB CODE: 1008
• GRADE: 108
• DEPARTMENT: Utilities
• REPORTS: Wastewater Treatment Plant Chief Operator or Designee
• FLSA STATUS: Non-Exempt
• CLASSIFICATION: Essential
• CREATION DATE: October 21, 2008
• REVISION DATE(S): June 1, 2010; July 12, 2022; January 9, 2024; April 29, 2026

Salary Range: Min. $24.69/hr. Max. $39.50/hr.

POSITION SUMMARY: Under regular supervision performs responsible skilled work in the operation and maintenance of a Wastewater Treatment Plant and related equipment. Limited supervision may be exercised over Wastewater Treatment Plant Operator Trainees.

DUTIES & RESPONSIBILITIES: The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions indicated with an *.

• Makes regular tours of the treatment plant and checks motors, generators, pumps, filters, polymer equipment, chlorination, and other equipment for proper functioning.*
• Monitors chlorine residuals and sodium hypochlorite tank levels; makes chlorine feed rate adjustments.*
• Collects wastewater samples and performs routine laboratory tests; makes necessary adjustments to meet changing conditions.*
• Regulates and adjusts motors, pumps, valves, and other apparatus to meet changing conditions.*
• Monitors gauges, meters, control panels, etc.; controls tank levels and flow rates.*
• Makes emergency repairs.*
• Performs general and preventive maintenance on plant equipment.*
• Adds chemicals and rotates equipment.*
• Operates computer SCADA system to control and monitor plant flow and machinery.*
• Operates reuse irrigation systems.*
• Records readings from meters and instruments; maintains records on plant operations.*
• Monitors telemetry system; calls out field crews for alarm situations.
• Performs housekeeping duties at the treatment plant.
• Helps train new employees.
• Troubleshoots process problems.
• Operates a forklift.
• Checks and maintains pumps, motors, disc filters, compressors, aerators, and piping connections at the treatment plant.
• Troubleshoots individual pieces of mechanical equipment and makes recommendations for repairs.

MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Some knowledge of the operating characteristics and maintenance requirements of the equipment in the Wastewater Treatment Plant. Knowledge of hydraulic, chemical, and mechanical principles pertinent to Wastewater Treatment Plant operations.
• Some experience with Wastewater Treatment Plant operations and system flows. Some experience with filtration systems and electric operating valves used for Wastewater Treatment Plants.
• Must have graduated from an accredited High School or GED equivalent.

Certifications, Licenses, Registrations:

• Must possess a Wastewater Treatment Plant Operations Class “C” license from FDEP.
• Must possess a valid State of Florida driver’s license.

Knowledge, Skills & Abilities:

Knowledge of the practices, methods, techniques, and equipment used in the operation and maintenance in wastewater treatment plants and systems.

• Knowledge of the hydraulic, chemical, and mechanical principles pertinent to plant operations.
• Knowledge or telemetry systems.
• Knowledge of the use and care of hand tools.
• Knowledge of how to use computers and SCADA systems associated with plant operations.
• Ability to focus on the positive in every situation.
• Ability to stay centered when challenged.
• Ability to model respect for individuals, teams, and the organization.
• Ability to establish and maintain the trust and confidence of the department and public.
• Knowledge of health and safety factors in wastewater treatment and operating plant equipment.
• Knowledge of the chemical and physical processes involved in the treatment of wastewater.
• Ability to understand and comply with oral and written instructions.
• Ability to read meters and charts accurately and ability to maintain records of operations.
• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to write clearly when filling out shift sheets and documenting data in logbooks.
• Ability to read and comprehend technical manuals.

PHYSICAL DEMANDS: Must be able to lift, carry and push articles weighing up to 50 lbs. Must wear personal protection equipment where required by the manufacturer of the equipment used such as hard hat/helmet, safety glasses, goggles, safety belt, safety shoes/boots, hearing protectors, safety harness, and gloves. Able to withstand and manage exposure to extreme temperatures, animals/insects, electrical hazards, confined spaces, heights, noise, vibration, dust, vapors, fumes, mist, smoke, toxic metals, sensitizers, poisons, gases, irritants, asphyxiates, moving mechanical parts, and pathogens.

DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice except when a policy revision is needed, in these cases the job description must go to the Board of Supervisors for approval.

• TITLE: Fleet/Equipment Maintenance Mechanic
• JOB CODE: 2017 GRADE: 106
• DEPARTMENT: Public Works/Utilities
• REPORTS: Fleet/Equipment Maintenance Manager or Designee
• FLSA STATUS: Non-Exempt
• CLASSIFICATION: Essential
• CREATION DATE: October 21, 2010
• REVISION DATE(S): June 1, 2010; December 5, 2017; July 12, 2022; January 9, 2024

Salary Range: Min. $22.39/hr Max. $35.82/hr

POSITION SUMMARY: Under supervision, responsible for a variety of duties related to manual work in the maintenance and operation of the vehicles and equipment owned and used by the District.

DUTIES & RESPONSIBILITIES: The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions indicated with an *.

• Performs routine and emergency vehicle and equipment repairs such as electrical, hydraulic, air-conditioning, brakes and body, computer systems, and components such as power plant, drive train, cooling and steering, and suspensions.*
• Keeps records and generates reports of defective equipment and vehicles.*
• Road tests vehicles for adequacy and completeness of repairs.*
• Operates CMV to facilitate the disposal of waste or material as needed.*
• Performs routine preventative maintenance on vehicles.*
• Inspects vehicles and equipment to ensure they comply with statutory safety requirements.*
• Responsible to manage shop operations when the manager is absent.
• Meets with Supervisors regarding the priority of scheduling repairs.
• Operates equipment, trucks, motor vehicles, and heavy tractors.
• Assists in yard duties. 
• Assists in cleaning up shop.
• Repairs shop equipment and tools.
• Uses computer software related to diagnostics.
• Repairs and maintains marine equipment.
• Helps in maintaining inventory parts and supplies.
• Assists in the scheduling of equipment and vehicle repairs.

MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Must have at least two years’ experience in a vehicle and equipment repair shop.
• Must have graduated from a High School, Vocational School, or GED equivalent.

Certifications, Licenses, Registrations:

• Must possess a State of Florida Class “B” driver’s license within three months of hire.
• Must acquire a State of Florida Class “A” driver’s license within six months of hire.
• Must possess a valid State of Florida driver’s license.
• Requires completion within twenty-four months the FEMA Emergency Management Institute training courses as follows: IS-100.B Introduction to Incident Command System (ICS-100), IS700.B: An Introduction to the National Incident Management System (NIMS), and IS-200.C: ICS for Basic Incident Command System for Initial Response.

Knowledge, Skills & Abilities:

•  Knowledge of computer skills related to email and data entry.
• Knowledge of the occupational hazards and proper safety training.
• Knowledge of the principles of electrical, mechanical, and hydraulic maintenance equipment.
• Knowledge of the principles, practices, and operations of vehicles and equipment.
• Ability to establish and maintain effective working relationships with the public and fellow employees.
• Ability to learn methods of maintaining equipment and tools.
• Ability to diagnose mechanical problems on vehicles.
• Ability to understand and carry out directions oral and written instructions.
• Ability to operate equipment over rough terrain and to perform manual labor occasionally under adverse weather conditions.
• Ability to work independently.

PHYSICAL DEMANDS: Must be able to lift, carry and push articles weighing up to 50 lbs. Must wear personal protection equipment where required by the manufacturer of the equipment used such as hard hat/helmet, safety glasses, goggles, safety belt, safety shoes/boots, hearing protectors, safety harness, and gloves. Able to withstand and manage exposure to extreme temperatures, animals/insects, noise, vibration, dust, vapors, fumes, mist, smoke, toxic metals, and moving mechanical parts.

DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice except when a policy revision is needed, in these cases the job description must go to the Board of Supervisors for approval.