Request New Services

Below are steps to start a new water utilities service for your residence or commercial property, whether you are a new residential owner, a tenant, or property manager.

Before You Start:

Before clicking the application link below, which will take you to the application form in another page, please read all the instructions carefully, so that you don't miss a step and delay the account opening process. Below you will find a list of all required documents, as well as the steps for each application category.

Application Instructions For:

New Owner Account

Required documents:

  • Completed Application for Service.
  • Signed Acknowledgment of Release of Liability “Waiver."
  • Driver’s license for primary account holder. (scan or photocopy).
  • Deposit: $100.00.
    • Check or money order (no fee).
    • Credit card (3.10% processing fee) (In person only).
  • Fully executed HUD or Warranty Deed.
    • If applicable, POA or estate documentation — provide all legal documents proving authority over the account or property.

NOTICE: The District may withhold service to a consumer who makes application for service at or upon a location for which prior service has not been paid in full to the date of such application.

Application Steps:

Step 2.Attach documents

Attach HUD/Warranty Deed and any POA/Estate legal documents.

Step 3.Submit application

Submit application and waiver, and required documents to: SLWSD Customer Service

Step 4.Pay the deposit

After you submit the application and receive confirmation from our Customer Service Team stating that your account has been established you may pay your deposit according to one of the payment methods in the above required documents section.

New Tenant Account

Required documents

  • Completed Application for Service.
  • Signed Acknowledgment of Release of Liability “Waiver."
  • Driver’s license for primary account holder. (scan or photocopy).
  • Deposit: $100.00.
    • Check or money order (no fee).
    • Credit card (3.10% processing fee) (In person only).
  • Fully executed lease.
    • If you do not have a lease, please have the owner submit a letter authorizing you to open a utility account at the property as an occupant including an effective date.

NOTICE: The District may withhold service to a consumer who makes application for service at or upon a location for which prior service has not been paid in full to the date of such application.

Application Steps

Step 2.Attach documents

Attach lease or letter from property owner.

Step 3.Submit application

Submit application and waiver, and required documents to: SLWSD Customer Service

Step 4.Pay the deposit

After you submit the application and receive confirmation from our Customer Service Team stating that your account has been established you may pay your deposit according to one of the payment methods in the above required documents section.

New Commercial Account

Required documents

  • Completed Application for Service.
  • Signed Acknowledgment of Release of Liability “Waiver."
  • Driver’s license for primary account holder. (scan or photocopy).
  • Deposit: contact customer service for deposit amount.
  • Check or money order (no fee).
  • Credit card (3.10% processing fee) (In person only).
  • If purchased: fully executed HUD or Warranty Deed.
  • If leasing: fully executed lease.
  • Sunbiz documentation: authorized signor must appear on Sunbiz. If the signor is not listed on Sunbiz, provide a Letter of Authorization (LOA) for the authorized signor.
  • Proving authority over the account or property.

NOTICE: The District may withhold service to a consumer who makes application for service at or upon a location for which prior service has not been paid in full to the date of such application.

Application Steps

Step 1.Confirm deposit amount

Confirm deposit amount with Customer Service.

Step 3.Attach documents

Attach corporate and property documents (HUD/deed or lease) and Sunbiz/LOA as required.

Step 4.Submit application

Submit application and waiver, and required documents to: SLWSD Customer Service

Step 5.Pay the deposit

After you submit the application and receive confirmation from our Customer Service Team stating that your account has been established you may pay your deposit according to one of the payment methods in the above required documents section.

Reinstate an Account

Required documents

  • Completed Application for Service (Reinstate/Update).
  • Signed Acknowledgment of Release of Liability “Waiver."
  • Driver’s license for primary account holder. (scan or photocopy).
  • Payment for outstanding balances if applicable.

NOTICE: The District may withhold service to a consumer who makes application for service at or upon a location for which prior service has not been paid in full to the date of such application.

Application Steps

Step 2.Attach all required documents

Step 3.Submit application

Submit application, waiver, and required documents to: SLWSD Customer Service

Step 4.Receive a confirmation

Receive confirmation from our Customer Service Team that the account has been reinstated/updated.