The SLWSD will be conducting routine sewer smoke testing from May 11 to 15, from 8 a.m. to 3:30 p.m., in the following SLW communities: The Lakes, The Belmont, and Country Club Estates. Click below for more details.
To register for this feature you must first establish an online account.
If you have a water leak here's what to do: Address a Water Leak
When you create your new online account, you can register to receive alerts (by email or text message) whenever your water meter detects a leak., or when you go over your personalized water usage threshold. Below are the steps to register for this feature.
Below is also directions on how to read your water meter. By knowing how to read your water meter you are also able to see whether you may have a possible water leak, if you don't have an online bill portal account with us (you pay your bill in person or through the phone).
KAMSTRUP Smart Meters are installed outside of your residence or commercial property. They can aid you in detecting possible water leaks. After checking for leaks on common areas like toilets and faucets, use the meter codes below to identify potential issues.
Below are possible codes that might be on. These informational codes and symbols will automatically turn off when the conditions that activated them no longer exist. If you find a leak, please have it repaired as soons as possible to avoid higher bills. Contact us with any questions.
Reverse flow: Arrow shows water flowing the wrong direction.
Leak: Flashing symbol indicates water has flowed for 24 hours, suggesting a leak.
Burst: Flashing symbol indicates flow exceeds a preset limit for 30 minute suggesting a pipe break.
Dry: Flashing symbol means the meter is not filled with water.
Tamper: Icon shows an attempted fraud, making the meter invalid for billing.
RADIO OFF: Indicates the meter is in transport mode with the radio off. It activates automatically after ½ liter of water flows through the meter.
Battery LOW: Icon indicates battery life is under 6 months.