Vision, Mission, and Core Values

Our Vision

To be a model Community Development District, committed to delivering sustainable utility and public works services with excellence, innovation, and care for the community we serve.

Our Mission Statement  

To provide reliable, high-quality utility and public works services through professional leadership, a dedicated staff, and a strong commitment to transparency, sustainability, and community care.

Our Core Values (SERVE)  

S – Service: We are dedicated to putting our customers and community at the center of everything we do. Every interaction is rooted in professionalism, respect, and a genuine commitment to listening, understanding, and responding to the needs of the residents and businesses we serve. We recognize that excellent service builds trust, strengthens relationships, and reflects our responsibility as public servants. By being approachable, responsive, and solution-oriented, we ensure that our service goes beyond tasks and transactions to truly support the well-being of our community.

E – Excellence: We are committed to the highest standards in all we do, delivering consistent, high-quality utility and public works services with pride and professionalism. We take ownership of our responsibilities and decisions, upholding accountability in every action. As public servants, we operate with transparency, earning and maintaining the trust of our community and Board of Supervisors.

R – Reliability: We are committed to delivering reliable high-quality utility and public works services our community can count on every day and in every condition. Our team takes pride in maintaining safe, resilient, and efficient infrastructure through careful planning, responsive service, and long-term stewardship. Reliability means more than dependability; it reflects our promise to be there when needed most, whether in routine operations or during emergencies. Through our dedication and preparedness, we build lasting trust with those we serve.

V – Vigilance: We remain alert, proactive, and responsive in maintaining critical infrastructure and addressing the evolving needs of our community. Through routine monitoring, preventative maintenance, and timely action, we safeguard public health, ensure safety, and protect our shared environment. Our commitment to vigilance means being prepared not only for today’s challenges but also for future risks, so we can serve with resilience and reliability.

E – Empowerment: We support and invest in our employees by fostering a culture of trust, collaboration, and continuous learning. We provide the tools, training, and opportunities needed for professional growth, while encouraging innovation, initiative, and ownership at every level of the organization. Empowerment means equipping our team members to make informed decisions, take responsibility for their work, and contribute meaningfully to our mission. By uplifting our people, we strengthen our entire organization and the service we provide to the community.